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Customer Service (or lack thereof) at Microsoft and beyond

ByAnnMaria De Mars

We’re out at the USDA Small Business Innovation Research commercialization training workshop and one of the presenters said, “You as a small business owner, have a great advantage over the larger companies. You think they have an advantage but you’re wrong. Customer service in this country is TERRIBLE. You only need to not suck to…

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How to Fix Your SPSS Truncated Data File

ByAnnMaria De Mars

Well, this morning started out annoying, and not just because I had to be at LAX at 8 a.m. I am sitting here trying to analyze an SPSS file someone sent me last night and I get this … Command: CORRELATIONS Incomplete (truncated) SPSS Statistics data file: /Users/annmaria/blahblah.sav Execution of this command stops. I tried…