As further proof that God has a sense of humor, my career has been full of reversals. Where I was once the pain-in-the-ass young hotshot who knew everything and thought my boss was stuck in the past century, now I have to deal with people like that.
For my first few years as an employee, I thought that managers were pretty much leeches on the productivity of the “real workers” like me.
How could they claim to be busy all of the time when they weren’t actually making anything?
These days, I have to fight to get an hour or two to actually write code, and yet, I often work 12-14 hour days.
What do CEOs do all day? Let me give you a not-so-brief list, not at all in order because it never is in order.
- Monitor budgets. I meet with our accountant, usually by phone, and review files she sends documenting where our expenditures are in comparison with budgets for each line item – supplies, travel, developer salaries, marketing expenses. It’s my job to see that we don’t run out of money. Because I am the owner of one company and CEO of a separate corporation, I make sure that expenses are apportioned to the right entity. I look over our corporate tax returns.
- Review contracts and documents. Speaking of tax returns, there are a number of documents – tax returns, federal reports, contracts for employees and freelancers, rental agreements – that bind the corporation in some manner and require the signature of someone with that authority, that being me. Because I am not an idiot, I read all of these before I sign on the dotted line.
- Answer questions requiring approval. Do we want to extend Joe’s contract as an animator/ software developer/ janitor ? If so, how much do we want to pay him? Should he get a raise? Has he done a really bad job this year and should we consider letting his contract lapse and replacing him? Do we want to continue paying for a license for Unity / Coherent UI / Adobe Creative Suite etc etc. Some of these discussions are very quick and some take an hour or more.
- Answer questions on priority. What do I want Mary to work on first? Is the new radio commercial more important than the video for the Kickstarter campaign? Should Sue document the module she just finished on the wiki before going on to the next part of the game or is our deadline just so tight that she needs to knock that level out immediately? Again, some of these discussions take a while. Is there someone else who can do the documentation while Sue goes back the previously level and debugs that? Is there anyone on the project part-time that could work more hours?
- Calls and meetings with people who are very important to our company. These can be people who give us money, potentially give us money, representatives from schools that our beta test sites. No matter what you do, there are people who you really want to keep happy because they are critical to your organization. You don’t want to take the chance that they will be given the wrong information and put off to tomorrow because the person they are meeting with doesn’t have the authority to make a commitment.
- Meetings with people within the company. We have meetings weekly or bi-weekly with staff just for communication. Everyone needs to know what repository we are using for the latest game, who is in charge of starting the section of the wiki for that, who is doing the artwork and where it is stored and dozens of other things. Yes, maybe we could send out email or create a Google doc, but a meeting insures that as of noon on Monday everyone knew all of these things.
- Applying for money. I spend probably 20% of my time on this. Some days it is 0% and other days it’s 100%. This may be grantwriting, attending a meeting with an investor to determine if this is a good fit for us.
- Being the public face of your company. This can be presenting at a conference, doing an interview with the press or a guest speaker at a meeting. If you are a start-up, your biggest competitor is apathy. Any way you can increase awareness that you exist is time well spent.
- Administrivia. This is my name for all of the stuff that somehow collects and needs to be done. Email from people I met who I may or may not want to respond to and ever meet again – but I need to read it. Invitations to present at some conference, contract offers I may want to decline. Most of these things I can glance at and delete, but I get hundreds of emails a day. Over the past couple of months, I have brought my unread emails down from 1,600 to under 1,000. In-box zero, here I come!
- Questions no one else seems to be able to answer. What’s our EIN number? Are we a C-corp or an S-corp. What’s the password for our SAM account?
Multiply each of these by a dozen times and you see why I’m writing this blog at 3 a.m.